Arrival Instructions

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If you are unable to come to your appointment, you will need to reschedule or cancel 24 hours prior. You receive emails and texts from Square when you book online that have easy to use links for rescheduling. After the 24 hour window, you may text the number you receive those texts from to reschedule and I will get back to you as soon as possible.  If you cancel within 24 hours, you will be charged 50% of the service cost. If you reschedule within 7 days of the original appointment, 45% of that fee will be credited to your next service. 5% will be withheld for processing fees.  No shows are not eligible for credit and are non-refundable. 

I understand that things pop up, but when you reserve a spot and cancel last minute, I lose out on income and other clients miss out on opportunities.  

Ambivalent Esthetics is located in MySalon Suite Coralville. I chose this location because it is conveniently on 1st Ave and offers opportunities that a small business owner wouldn't typically have access to easily. I like to think of it as apartments for salon business owners. There are several talented professionals that offer a wide range of services such as hair, esthetics, nails, and even tattooing. If you are interested in other services that I dont offer, definitely checkout the MySalon Suite directory.

Ambivalent Esthetics strives to provide results and products that you love. Service results may vary and are dependant on several factors. All services are non refundable. If you have questions or concerns regarding the results of your service, please reach out so that it can be resolved. I am more than willing to tweak/change things within reason, however once the service is complete my product, expertise, and time have already been provided and can not be devalued. You must reach out within 3 days of your service to address any concerns.

Products may be returned within 7 days after purchase if unopened and unused for 50% of initial cost.

If you have questions, feel free to reach out by email or text! I am a solo esthetician so I wanted to minimize calls. I chose to set up an automated text only number so that I can give each client my undivided attention. I will respond as soon as I am available!

Ambivalentllc@gmail.com

833-548-6040 

*text only number

I love when clients come in and mention your name! When a referral mentions your name at their first appointment, you will receive a discount on your next service. Your support is greatly apreciated and I want to give back in ways that I can. If you know anyone in Iowa City or Coralville IA that is in need of an esthetican send them my way! Incentive may be applied to facial and skincare treatments, as well as sugaring hair removal services.

*limit one per service

Overall, clients I have seen over the years have been wonderful and respectful. In rare cases, I have had to set boundaries and express concerns for my safety. To prevent future incidents, please be mindful of this etiquette policy.

For the comfortablility of the service provider do not yell, touch, or make unprofessional comments at any time. Hair removal may be unpleasant, but if you feel you can not handle it in a respectful manner, you will be asked to leave and will be charged for the full service amount. Reflexes may happen, try your best to refrain from shoving, hitting or kicking the provider. 

If at any point during hair removal, body treatments, or facial services you make a suggestive comment or cross professional boundaries, the treatment provider reserves the right to end the service and block future booking. 

Please be respectful and considerate and the service provider will do the same.